If the City of Naperville is responsible for your garbage and recycling pick up, you should have already received your new covered recycling bin. While most people were happy with the bin that was delivered, a number of residents had second thoughts about the size of the container once they saw it. I opted for the 96 gallon version and needed to do some rearranging in my garage to find a place where it would fit.
Whether it did not fit in your garage, or was just a lot bigger than you envisioned, hopefully you requested a new bin before the end of the grace period on October 8tth. If you call the City now, the message you will hear is:
Thank you for calling the City of Naperville Department of Public Works. If you are calling about the recycling cart program, please note that the grace period for requesting a curbside exchange ended on October 8. If your call is regarding the status of a request previously submitted, we apologize but due to the demand for 32 and 64 gallon carts, the carts exchanges requested will be delayed until November when we anticipate the delivery of carts from the manufacturer. In the mean time, you may either use the cart delivered or continue to use the bins. We encourage you to check the website for the time frame for cart exchanges. You will need to leave the cart out during that time.
Replacement carts have been ordered and the City believes that the remaining carts will be here by the beginning of November and that all exchanges will be done by November 7th.
There is a concern from some residents that they are being cited by their Homeowners Association for leaving their Recycling carts out by the street, as directed by DPW so that exchanges can happen as requested by the resident. The key here, and in the message above, that exchanges will happen on a time schedule which is somewhat inexact. While residents should not blindly be leaving bins in front yards awaiting exchange, associations need to work with their members to help facilitate the exchange.
I am hoping that once the speed bump of cart size is in the rear view mirror, all neighborhoods will be able to enjoy the benefits of the new carts including an end to paper blown through the neighborhoods and bigger containers enabling more recycling.
Anyway, the city asked that I reach out to everyone and ask for consideration and flexibility as this program is brought on line.